Terms of Service

These Terms of Service govern the use of https://captncoffee.shop and purchases made through captncoffee.

By accessing our website or placing an order, you agree to these Terms of Service.

Store Information

Store Name: captncoffee
Website: https://captncoffee.shop
Email: info@captncoffee.shop
Phone: +61 2 4985 0534

Business Address:
76 Fowler Rd
Merrylands, NSW
Australia

Products

captncoffee offers products that may include:

• Coffee machines;

• Coffee grinders;

• Coffee preparation equipment;

• Coffee accessories;

• Related beverage preparation products.

Our primary sales market is the United States.

Product Information

We make reasonable efforts to provide accurate:

• Product names;

• Descriptions;

• Images;

• Dimensions;

• Materials;

• Specifications;

• Prices;

• Availability information.

Customers should carefully review the applicable product information before purchasing.

Product Specifications and Compatibility

Depending on the product, customers should review:

• Product dimensions;

• Capacity;

• Electrical requirements where stated;

• Accessory compatibility;

• Intended use;

• Other applicable technical specifications.

Pricing

Prices displayed on our website apply when an order is submitted, subject to correction of obvious technical or pricing errors.

Applicable taxes or other mandatory charges will be displayed during checkout where required.

Orders

Submitting an order does not necessarily constitute final acceptance.

We may verify:

• Product availability;

• Payment authorization;

• Shipping information;

• Security information;

• Fraud-prevention information.

We may decline or cancel an order where reasonably necessary, including where inventory is unavailable, payment cannot be verified, or an obvious pricing error has occurred.

Payment

Customers are responsible for providing accurate billing and payment information.

Available payment methods are those displayed during checkout.

Shipping

Our standard order processing time is:

1–3 business days

Our estimated transit time for United States orders is:

5–8 business days

Complete delivery information is available in our Shipping Policy.

Returns and Refunds

Eligible return requests may be submitted within:

30 business days after delivery

Once an eligible refund has been approved, it will be processed within:

7 business days after approval

and returned through the original payment method.

Complete return conditions are available in our Return & Refund Policy.

Product Use

Customers should use coffee machines, grinders, and other coffee preparation products only for their intended purposes and according to applicable product instructions.

Electrical products should be operated using appropriate safety precautions.

Customer Information

Customers are responsible for providing accurate:

• Name;

• Email address;

• Telephone number;

• Billing information;

• Shipping information.

Incorrect or incomplete information may delay fulfillment or delivery.

Intellectual Property

Unless otherwise stated, original website materials belonging to captncoffee may be protected by applicable intellectual property laws.

Third-party trademarks, logos, names, and intellectual property remain the property of their respective owners.

Prohibited Uses

Customers may not use our website:

• For unlawful activity;

• To commit fraud;

• To distribute malicious software;

• To interfere with website security;

• To impersonate another person;

• To infringe intellectual property rights;

• To misuse payment, checkout, or promotional systems.

Third-Party Services

Our store may use third-party providers for:

• Hosting;

• Payment processing;

• Shipping;

• Analytics;

• Customer communications;

• Technical infrastructure.

These providers may maintain their own terms and privacy policies.

Website Availability

We aim to keep our website reasonably available and operational.

Temporary interruptions may occur because of maintenance, technical problems, security requirements, or circumstances outside our reasonable control.

Limitation of Liability

Nothing in these Terms excludes liability that cannot legally be excluded.

To the extent permitted by applicable law, captncoffee will not be responsible for indirect or consequential losses caused solely by circumstances outside our reasonable control.

Mandatory consumer protections remain unaffected.

Consumer Rights

Nothing in these Terms is intended to exclude or restrict mandatory consumer rights available under applicable law.

Changes to These Terms

We may update these Terms where reasonably necessary.

The current version will be available through our website.

Contact Us

captncoffee
Email: info@captncoffee.shop
Phone: +61 2 4985 0534

76 Fowler Rd
Merrylands, NSW
Australia